Makovsky - The Power of Specialized Thinking



Brand Pulse

Are You Missing a Beat?

What is a brand? Powerful, complex and volatile, your brand is a collection of perceptions in the mind of the consumer. It is often your most important competitive differentiator. “Simply put,” said advertising guru Walter Landor, “a brand is a promise. By identifying and authenticating a product or service it delivers a pledge of satisfaction and quality.”

Clearly, your customer is the best judge of your brand, but this short test can provide a quick, easy and fun approach to assessing your perception of the strength of your brand. Take it, and receive instant feedback on your organization’s BrandPulse. Is it “In Great Shape,” “Hanging in There,” Sluggish” or “Flatlining” (i.e., no heartbeat)? Once you’ve got your diagnosis, you can preserve what works, fix what’s wrong and optimize the health of one of your most critical assets.

If you have more than one brand, select just one each time you take the survey. For each question, please select the answer that best describes your organization or that singular brand. Enter your best guess if you are unsure. All individual responses will be kept strictly confidential. At the end of this quiz, we will identify your BrandPulse rating and tell you what you need to do to return your brand to optimal health.

Name (optional):

E-Mail:*

1.-  Is yours a public company?

Yes
No

2.-  What are your company's annual revenues (in millions)?

$49 million or less
$50 - 99 million
$100 - 499 million
$500 - 999 million
$1 - 9 billion
$10 billion or more

3.-  What is your position?

Sr mgmt
Line mgmt
Staff
Mktg/PR
Other [answer typed here]

4- Which are your most important constituencies? (Check all that apply.)

Customers
Employees
Vendors
Wall Street
Government
Other

DK/NA

5- Which of those important constituencies do you feel truly know what your brand stands for? (Check all that apply.)

Customers
Employees
Vendors
Wall Street
Government
Other
DK/NA

6-  Is there agreement among your organization's leadership as to what your brand stands for?

Yes
No
DK/NA

7- Who in your company has an excellent understanding of branding? (Check all that apply.)

CEO
CFO
CMO
Line mgrs
Other [answer typed here]

DK/NA

8-  Who would you say has the most to learn about branding? (Check one.)

CEO
CFO
CMO
Line mgrs
Other [answer typed here]

DK/NA

9-  Is your brand name … ? (Check all that apply.)

Venerable
New
Descriptive
Confusing
Completely unknown
Easily identifiable with product/service
Other [answer typed here]

10-  Would you describe your brand as …? (Check all that apply.)

Serious
Playful or happy
Bland
Edgy
Neutral
Other [answer typed here]

DK/NA

11-  How do you view the public perception of your brand? (Check one.)

Mass market
Premium
Both mass market and premium
Neither mass market nor premium
DK/NA

12-  Is your brand well-recognized within its market?

Yes
No
Somewhat
DK/NA

13-  Is your brand well-recognized outside of its market?

Yes
No
Somewhat
DK/NA

14- Do you feel that your brand needs refreshing? (Check one.)

Yes
No
DK/NA

15-  If your brand were an animal, what would it be? (Check one.)

Tiger
Mouse
Dog
Lemming
Other [answer typed here]

DK/NA

16- If your brand were a car, would it be a …? (Check one.)

Mercedes
Lexus
Chevy
Honda
Other [answer typed here]

DK/NA

17-  How would you rate your customers' loyalty to your brand? (Check one.)

High
Above Average
Average
Low
Very low
DK/NA

18-  In terms of longevity, if your brand were an athlete, would your brand be … ? (Check one.)

A marathoner
A sprinter
Winded
An also-ran
A couch potato
DK/NA

19-  Has your brand been through a crisis in the past year?

Yes
No

20- If your answer to question #19 is “no,” skip this question and go directly to question #twentyone If “yes,” how would you say your brand weathered that crisis? Today, is your brand …?

Much stronger
Somewhat stronger
Just the same
Somewhat weaker
Much weaker
DK/NA

21-  Do you measure the impact of your marketing initiatives on your brand? (Check one.)

Yes
No
DK/NA

22-  Would you be interested in receiving more information about optimizing the value of your brand?

Yes
No

23-  Would you like to be added to our mailing list?

Yes
No

DIAGNOSES AND TREATMENTS

SCORING THE BRAND PULSE SURVEY

37 or more
14-36
1-13
0 or less
In Great Shape
Hanging in There
Sluggish
Flatlining
  
 

   575 LEXINGTON AVE, NEW YORK, NY 10022 | T. 212.508.9600 F. 212.751.9710 | INFO@MAKOVSKY.COM

© 2007 Makovsky + Company