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We are one of the world's leading independent communications consultancies, building businesses and reputations with ideas that cross the boundaries of traditional, digital, social and experiential media.

  • Specialization

    We're led by executives with deep sector-specific experience. And we focus on key strategies and careful executions, developing the resources and relationships that our clients need to be successful.

  • Integration

    We have on-staff resources to develop your brand's positioning and messaging. Corporate identity. Thought leadership. Executive positioning. Online, mobile and social media presence.

  • Quality Commitment Program

    We introduced one of the industry's first Quality programs designed to determine client satisfaction via the use of an independent auditor and questionnaire, and an internal leadership committee.

  • Recognition

    We are one of the most-recognized firms in the industry. We were named "Public Relations Agency of the Year" for the third year in a row.

Global Reach

Makovsky is the founding partner of IPREX, a global alliance of established communications firms that provides geographic access, cultural sensitivity and local "feet on the street" in 30 countries and 40 US cities.

  • Ken Makovsky's My Three Cents

    Corporations generally research their customers and customer prospects. And they often look at competitors. But do they look at sports teams and their fans? Read more. 

  • M@K

    Still, the object was just identification. As such, commercial brands were generally signified by a logotype, the company's name or initials in a proprietary typeface. Read more

  • Mak Health

    Just as goodwill is a line item on a balance sheet, a spirited and energetic company culture is material to client retention and business growth. Read more

  • Word on the Street

    Manchester United, England's most successful soccer team of the last twenty years, may earn a yellow card due to an investor relations lapse in judgment. Read more.

Strategies

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  • wall-street-reputation-study

    Rebuilding the Financial Services Industry’s Reputation: Where are we now?

    Layoffs, bailouts, negative headlines and scandals damaged the public's perception of the entire industry.

  • fracking

    Public Opinion and the Promise of Natural Gas: A Corporate Solution

    Scattered throughout the continental United States lies a clean and abundant energy resource: natural gas. It's estimated that our domestic reserves could meet our needs for a century.

  • advertising-and-public-relations

    It’s Time for Advertising to Take a Lesson (Gasp!) from Public Relations

    Advertising learn something from public relations? Are you kidding?

  • cs 2009-ir-volume-23-number-1 thumbnail

    Effective Communications Play Key Role in Management Succession Programs

    In the first few weeks of 2009, a number of corporate CEOs were sent packing. Seagate, Tyson Foods, and Borders Group were just some of the companies that announced changes at the top.

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    Superman vs. Spider-Man

    Let's say Superman and Spider-Man got mad at each other and decided to duke it out in the street. Who would win?

  • cs 2009-health-volume-23-number-2 thumbnail

    Everyone’s a Health Reporter: Tips for Increasing Media Accuracy

    As newsroom staffs shrink, specialty beats like science are the hardest hit. The facts are clear: regions once bastions of health reporting have seen dailies such as the Star Ledger, Boston Globe and even The Wall Street Journal jettison staff.

  • cs 2010-fs-volume-24-number-9 thumbnail

    Financial Reform: The PR and IR Impact

    To help prepare for this new era, we have briefly outlined key provisions with the greatest communications impact, and then reviewed what public relations and investor relations executives should consider doing now to respond.

  • cs 2009-health-volume-23-number-2 thumbnail

    Gift Giving Ban: Boon or Bust for Communicators?

    Can benign "branded" pens unduly influence prescribing patterns? Does free lunch make physicians consider one medical product over another?

  • cs 2009-ir-volume-23-number-7 thumbnail

    IR Executives: How to Capitalize On a Changing Environment

    There are a number of distinct changes occurring in the investment world of late, changes that present both opportunities as well as challenges for Investor Relations Officers.

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    Litigation Public Relations: The Essential Tool in Combating the Litigation Explosion

    Today, the average U.S. company is fighting 37 simultaneous domestic lawsuits, an activity that consumes more than 40% of their legal budget.

  • cs 2009-tech-volume-23-number-5 thumbnail

    Our Customers are Saying What???

    Chances are your customers, employees and even investors are talking about you. And since your job is managing the company's reputation, your mind may be running in every direction regarding how you will handle all this.

  • cs 2010-research-volume-24-number-4 thumbnail

    Research: Are You Asking the Right Questions?

    Say research to public relations people and they think - well, you don't know what they think because we use the term in so many ways. "Measurement" and "metrics" come to mind. But if that's the only focus, it may explain why so many professionals talk about research more than they do it.

  • cs 2009-tech-volume-23-number-9 thumbnail

    The Emerging Front in Crisis Communications

    Sometimes, virtually overnight, what was normal practice "then" can become unacceptable "now"—like corporate jets and the auto industry, or bonuses and investment banking. When public attitudes are in flux, or transformed by momentous events, business leaders need to be especially careful to keep in sync, lest they run the risk of serious PR crises.

  • cs 2009-fs-volume-23-number-8 thumbnail

    The New Imperatives of Wealth Management

    As investors re-enter financial markets, advisors will face greater demand for transparency and risk management. The good news: Investors are cautiously re-engaging with financial markets. The challenge is that they are returning with a set of new attitudes and demands—forged by the fires of the Great Recession.

  • cs 2010-fs-volume-24-number-6 thumbnail

    The “Heart” of Chapter 11: How to Rebrand the Company Before, During and After Bankruptcy Filing 

    Bankruptcies are booming. In 2009, they were up 50%, with more than 200 big companies in a broad range of industries filing for Chapter 11 protection.

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    In the Crosshairs of Short Sellers

    Recently, the SEC issued final rules on shareholder proxy access, whereby share- holders will be able to require a public company to include director nominees proposed by shareholders in the compa- ny's proxy materials.

  • cs 2009-bi-volume-23-number-4 thumbnail

    Is your website paying for itself?

    So your website has been up and running for a while now, and all in all, it looks pretty good. But now's the time to ask the tough questions: How well does it work as a marketing tool? How many leads has it pulled in? How many prospects has it converted?

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    Sarbanes-Oxley, the Web and Social Media

    Immediacy and dialogue are just two of the most important benefits of social media and the Internet, benefits that public companies have increasingly come to appreciate.

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    Advisors: How to meet the Planning Challenges of the Great Wealth Transfer

    It’s been estimated that in 40 years, a staggering $40 trillion (yes, trillion) in wealth will pass from one generation to the next.

  • cs 2010-health-volume-24-number-10 thumbnail

    Reverse-Payments Ban Dropped: What's at Stake for Pharma and Consumers

    Pharmaceutical companies that seek to guard intellectual property much like any major industry — from music to technology — are now being attacked as limiting fair competition.

  • cs 2010-health-volume-24-number-2 thumbnail

    Communicating in the Age of Twitter

    Social networking is changing the way and frequency in which people share and hunt for information, especially health and investor news.

  • cs 2010-bi-volume-24-number-12 thumbnail

    Digital Dale Carnegie

    His teachings, when applied to your website, provide a blueprint for transforming it into a powerful online selling presence.

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    Does Your Company Need a Reg. FD Refresher Course?

    Regulation FD has been in place since 1999 and, as most investor relations professionals know, it was adopted to address the problem of selective disclosures of material...

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    Revitalizing the Utility-Customer Relationship

    For utility customers, the energy marketplace has a dizzying array of new buzzwords and acronyms. Smart grid, RPS, ADR, AMI, EV, HAN, IHD, TOU, CPP and...

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    BP: Lessons in Crisis Public Relations

    For British Petroleum, that reckoning includes loss of life, revenue and a CEO’s job, in addition to environmental damage. But high on that list is also the loss of...

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    Upcoming Proxy Season: Fasten Your Seat Belts

    The coming proxy season promises to be an interesting one. Investors — both professionals as well as individuals — have become increasingly incensed...

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    Social Media is the New Customer Service

    Facebook. Twitter. Blogs. If you feel like these words have materialized - uninvited  into your job description, you're right. You have a million-dollar CRM...

  • cs 2010-ir-volume-24-number-11 thumbnail

    2011 Proxy Season: The Gathering Storm?

    Recently, the SEC issued final rules on shareholder proxy access, whereby shareholders will be able to require a public company to include director nominees proposed by shareholders in the company's proxy materials.

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