5 best practices to revitalize the utility-customer relationship
The experience of the past few years shows that the smart grid faces two major hurdles. One is technical. Here, most industry participants seem to relish the debate and roll-up-the sleeves intellectual challenge posed by compatibility, bandwidth, pricing, security and similar issues. The second is communications – an area that, conversely, inspires about as much excitement for most as going to the dentist. ...
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